At GEMHOLY, we do not accept returns or exchanges. Please review the item description, specifications, dimensions, and photos carefully before placing your order.

If you have any questions about an item, we encourage you to contact us before making a purchase. We are happy to provide additional information or images whenever possible.

If your order arrives damaged, defective, or you receive the wrong item, please contact us through eBay Messages as soon as possible. We will review the issue and work with you to find an appropriate solution in accordance with eBay’s policies and applicable consumer protection laws.